{
  "actors": [
    {
      "id": "697eed8f-03cc-4ca7-a260-5ca5cddec3ad",
      "text": "Actor",
      "type": "istar.Actor",
      "x": 53,
      "y": 89,
      "customProperties": {
        "Description": ""
      },
      "nodes": [
        {
          "id": "1c9d82b0-f9e8-4534-9ec6-505538755740",
          "text": "Delay at arrival@ measured@ appropriately",
          "type": "istar.Quality",
          "x": 151,
          "y": 103,
          "customProperties": {
            "Description": ""
          }
        },
        {
          "id": "d7914eeb-0eff-4e4d-bcdb-c10c64468961",
          "text": "Delay at arrival@ measured",
          "type": "istar.Goal",
          "x": 148,
          "y": 217,
          "customProperties": {
            "Description": ""
          }
        },
        {
          "id": "5a4baf9f-82af-42e5-b519-63fa7c5562cf",
          "text": "Claim request@ evaluated",
          "type": "istar.Goal",
          "x": 343,
          "y": 101,
          "customProperties": {
            "Description": ""
          }
        },
        {
          "id": "d29c59e4-84d6-4f9c-8e87-49d0efd0a7c3",
          "text": "Circumstances@ of the delay@ documented",
          "type": "istar.Goal",
          "x": 505,
          "y": 187,
          "customProperties": {
            "Description": ""
          }
        },
        {
          "id": "e03b126f-1352-4400-bea7-9942568055b0",
          "text": "Calculate@ delay at arrival",
          "type": "istar.Task",
          "x": 53,
          "y": 317,
          "customProperties": {
            "Description": ""
          }
        },
        {
          "id": "890390a9-946d-496b-8bf0-53d1baefd4b8",
          "text": "Retrieve@ Scheduled@ Arrival Time",
          "type": "istar.Task",
          "x": 165,
          "y": 308,
          "customProperties": {
            "Description": ""
          }
        },
        {
          "id": "90fa69d4-4ba1-4d84-b5cb-2876744bcf2f",
          "text": "Retrieve@ Actual Arrival@ Time",
          "type": "istar.Task",
          "x": 281,
          "y": 307,
          "customProperties": {
            "Description": ""
          }
        },
        {
          "id": "453ff8f4-a858-4c7e-9c66-eecd5b29d1a0",
          "text": "Retrieve time@ of arrival in the@ passenger's@ booking",
          "type": "istar.Task",
          "x": 161,
          "y": 396,
          "customProperties": {
            "Description": ""
          }
        },
        {
          "id": "c816746d-e5f4-4d65-8f6c-9fb92e989b74",
          "text": "Retrieve time in@ which the doors@ of the aircraft@ were opened",
          "type": "istar.Task",
          "x": 274,
          "y": 394,
          "customProperties": {
            "Description": ""
          }
        },
        {
          "id": "7dc7d257-a474-4c40-b6e2-bf77d92e5fb4",
          "text": "Make a@ compensation@ decision",
          "type": "istar.Task",
          "x": 337,
          "y": 170,
          "customProperties": {
            "Description": ""
          }
        },
        {
          "id": "d5ce6582-225a-41de-ad55-5ab7e3447b66",
          "text": "Approve@ Compensation",
          "type": "istar.Task",
          "x": 272,
          "y": 235,
          "customProperties": {
            "Description": ""
          }
        },
        {
          "id": "b6b24c35-3764-492d-a5e7-316042d32cbf",
          "text": "Deny@ Compensation",
          "type": "istar.Task",
          "x": 383,
          "y": 237,
          "customProperties": {
            "Description": ""
          }
        },
        {
          "id": "3d41c7d1-3d5e-408a-995f-af59bac199ae",
          "text": "Extraordinary@ circumstances@ documented@ appropriately",
          "type": "istar.Quality",
          "x": 659,
          "y": 115,
          "customProperties": {
            "Description": ""
          }
        },
        {
          "id": "e6de7a86-73e4-4e3d-91b0-cd2fdde5f97e",
          "text": "Analyze@ Internal@ Systems",
          "type": "istar.Task",
          "x": 427,
          "y": 314,
          "customProperties": {
            "Description": ""
          }
        },
        {
          "id": "8cd07d86-72fe-4fba-bfbb-42dde5d61287",
          "text": "Document@ additional@ Information for@ Exstraordinary@ circumstances",
          "type": "istar.Task",
          "x": 565,
          "y": 284,
          "customProperties": {
            "Description": ""
          }
        },
        {
          "id": "a965a3e3-d851-4613-b634-04044fe4f5aa",
          "text": "Retrieve@ Information@ Internal@ Systems",
          "type": "istar.Task",
          "x": 392,
          "y": 396,
          "customProperties": {
            "Description": ""
          }
        },
        {
          "id": "0ada3419-6066-4496-b39b-57d132f63f14",
          "text": "Document and@ Save File Case",
          "type": "istar.Task",
          "x": 508,
          "y": 399,
          "customProperties": {
            "Description": ""
          }
        },
        {
          "id": "c330df96-5969-44c8-a253-6d15b783fd92",
          "text": "Register@ Judgement@ Criteria and@ type of EC",
          "type": "istar.Task",
          "x": 779,
          "y": 387,
          "customProperties": {
            "Description": ""
          }
        },
        {
          "id": "0ec2f018-a4cc-4de0-8eea-dc6b6aad103b",
          "text": "Record the@ justification for@ exclusion as an@ extraordinary circumstance",
          "type": "istar.Task",
          "x": 623,
          "y": 381,
          "customProperties": {
            "Description": ""
          }
        }
      ]
    }
  ],
  "orphans": [],
  "dependencies": [],
  "links": [
    {
      "id": "8bb4ff15-c255-4d36-a252-3ab0037d56f0",
      "type": "istar.ContributionLink",
      "source": "d7914eeb-0eff-4e4d-bcdb-c10c64468961",
      "target": "1c9d82b0-f9e8-4534-9ec6-505538755740",
      "label": "make"
    },
    {
      "id": "4f99fecd-1a9c-467b-b74d-8614ff52634b",
      "type": "istar.AndRefinementLink",
      "source": "e03b126f-1352-4400-bea7-9942568055b0",
      "target": "d7914eeb-0eff-4e4d-bcdb-c10c64468961"
    },
    {
      "id": "7851f469-13e8-4541-bdb9-676eb0e89640",
      "type": "istar.AndRefinementLink",
      "source": "890390a9-946d-496b-8bf0-53d1baefd4b8",
      "target": "d7914eeb-0eff-4e4d-bcdb-c10c64468961"
    },
    {
      "id": "df8e765d-328a-48a2-af78-213bccf99af3",
      "type": "istar.AndRefinementLink",
      "source": "90fa69d4-4ba1-4d84-b5cb-2876744bcf2f",
      "target": "d7914eeb-0eff-4e4d-bcdb-c10c64468961"
    },
    {
      "id": "0c395a51-3af7-40ae-b5fd-ae202e901551",
      "type": "istar.OrRefinementLink",
      "source": "453ff8f4-a858-4c7e-9c66-eecd5b29d1a0",
      "target": "890390a9-946d-496b-8bf0-53d1baefd4b8"
    },
    {
      "id": "ad2b16da-5b98-4a95-b121-83d9a26aeaab",
      "type": "istar.OrRefinementLink",
      "source": "c816746d-e5f4-4d65-8f6c-9fb92e989b74",
      "target": "90fa69d4-4ba1-4d84-b5cb-2876744bcf2f"
    },
    {
      "id": "001bdd62-b6f2-4720-b63e-a9d7e9353171",
      "type": "istar.OrRefinementLink",
      "source": "d5ce6582-225a-41de-ad55-5ab7e3447b66",
      "target": "7dc7d257-a474-4c40-b6e2-bf77d92e5fb4"
    },
    {
      "id": "371b9037-bda5-438d-bc50-946368959285",
      "type": "istar.OrRefinementLink",
      "source": "b6b24c35-3764-492d-a5e7-316042d32cbf",
      "target": "7dc7d257-a474-4c40-b6e2-bf77d92e5fb4"
    },
    {
      "id": "23a6d1ba-384a-413a-9276-920c835d81fa",
      "type": "istar.AndRefinementLink",
      "source": "d7914eeb-0eff-4e4d-bcdb-c10c64468961",
      "target": "5a4baf9f-82af-42e5-b519-63fa7c5562cf"
    },
    {
      "id": "43c128f5-1e02-4409-947d-e3811b09aa0c",
      "type": "istar.AndRefinementLink",
      "source": "7dc7d257-a474-4c40-b6e2-bf77d92e5fb4",
      "target": "5a4baf9f-82af-42e5-b519-63fa7c5562cf"
    },
    {
      "id": "57308b0f-3344-4315-8499-bcf98143bcd1",
      "type": "istar.OrRefinementLink",
      "source": "c330df96-5969-44c8-a253-6d15b783fd92",
      "target": "8cd07d86-72fe-4fba-bfbb-42dde5d61287"
    },
    {
      "id": "b58547a9-33b5-41cf-83f5-97db0e9b904d",
      "type": "istar.ContributionLink",
      "source": "8cd07d86-72fe-4fba-bfbb-42dde5d61287",
      "target": "3d41c7d1-3d5e-408a-995f-af59bac199ae",
      "label": "make"
    },
    {
      "id": "c7c50615-79fa-44f8-964f-e81c27eefa85",
      "type": "istar.OrRefinementLink",
      "source": "e6de7a86-73e4-4e3d-91b0-cd2fdde5f97e",
      "target": "d29c59e4-84d6-4f9c-8e87-49d0efd0a7c3"
    },
    {
      "id": "a8d5fcb7-086d-43ba-b8ca-ab2a8a5f126a",
      "type": "istar.OrRefinementLink",
      "source": "8cd07d86-72fe-4fba-bfbb-42dde5d61287",
      "target": "d29c59e4-84d6-4f9c-8e87-49d0efd0a7c3"
    },
    {
      "id": "56997ec7-0695-4794-bdb3-e817b865311f",
      "type": "istar.AndRefinementLink",
      "source": "a965a3e3-d851-4613-b634-04044fe4f5aa",
      "target": "e6de7a86-73e4-4e3d-91b0-cd2fdde5f97e"
    },
    {
      "id": "ff116200-6197-403c-afee-6c8762745550",
      "type": "istar.AndRefinementLink",
      "source": "0ada3419-6066-4496-b39b-57d132f63f14",
      "target": "e6de7a86-73e4-4e3d-91b0-cd2fdde5f97e"
    },
    {
      "id": "a51a907b-0541-4648-bdbc-c95c9b0bf556",
      "type": "istar.AndRefinementLink",
      "source": "d29c59e4-84d6-4f9c-8e87-49d0efd0a7c3",
      "target": "5a4baf9f-82af-42e5-b519-63fa7c5562cf"
    },
    {
      "id": "bb7c9bdc-5eb4-4f2d-8680-fc4689bbcba7",
      "type": "istar.OrRefinementLink",
      "source": "0ec2f018-a4cc-4de0-8eea-dc6b6aad103b",
      "target": "8cd07d86-72fe-4fba-bfbb-42dde5d61287"
    }
  ],
  "display": {
    "1c9d82b0-f9e8-4534-9ec6-505538755740": {
      "width": 109.23603820800781,
      "height": 72.1168441772461
    },
    "d7914eeb-0eff-4e4d-bcdb-c10c64468961": {
      "width": 101.203125,
      "height": 44.109375
    },
    "d29c59e4-84d6-4f9c-8e87-49d0efd0a7c3": {
      "width": 109.203125,
      "height": 48.109375
    },
    "453ff8f4-a858-4c7e-9c66-eecd5b29d1a0": {
      "width": 99.203125,
      "height": 58.109375
    },
    "c816746d-e5f4-4d65-8f6c-9fb92e989b74": {
      "width": 116.203125,
      "height": 67.109375
    },
    "7dc7d257-a474-4c40-b6e2-bf77d92e5fb4": {
      "width": 98.203125,
      "height": 41.109375
    },
    "3d41c7d1-3d5e-408a-995f-af59bac199ae": {
      "width": 111.23663330078125,
      "height": 92.11891174316406
    },
    "8cd07d86-72fe-4fba-bfbb-42dde5d61287": {
      "width": 121.203125,
      "height": 70.109375
    },
    "a965a3e3-d851-4613-b634-04044fe4f5aa": {
      "width": 103.203125,
      "height": 58.109375
    },
    "0ada3419-6066-4496-b39b-57d132f63f14": {
      "width": 100.203125,
      "height": 53.109375
    },
    "c330df96-5969-44c8-a253-6d15b783fd92": {
      "width": 105.203125,
      "height": 69.5078125
    },
    "0ec2f018-a4cc-4de0-8eea-dc6b6aad103b": {
      "width": 124.703125,
      "height": 85.5078125
    }
  },
  "tool": "pistar.2.1.0",
  "istar": "2.0",
  "saveDate": "Sun, 21 Sep 2025 11:27:55 GMT",
  "diagram": {
    "width": 1000,
    "height": 700,
    "customProperties": {
      "Description": ""
    }
  }
}